Terms and Conditions

Last Updated: 2/14/2025

These Terms and Conditions ("Terms") govern your use of Swift Straw's website, services, and SMS communication. By accessing or using our website, you agree to be bound by these Terms.

1. Services Provided

Swift Straw provides services including customer communication, order management, and support. We may communicate with you via SMS for purposes such as:

Order confirmations and updates.

Addressing customer service issues.

Sending photos or information for credit purposes.

Providing estimated times of arrival (ETAs) and check-ins.

2. User Responsibilities

You agree to provide accurate and up-to-date information when using our services. You are responsible for ensuring that your contact information (including phone numbers) is correct for SMS communications.

3. SMS Terms

By providing your phone number and opting into SMS communication, you authorize [Your Company Name] to send text messages to that number. You agree to receive SMS communications regarding your orders, issues, ETAs, and other relevant matters. Standard messaging and data rates may apply, depending on your mobile carrier.

To opt out of SMS communications, reply with the word "STOP" to any message, or contact us directly.

4. Prohibited Uses

You agree not to use our services for any unlawful or fraudulent purpose. This includes, but is not limited to, transmitting false or misleading information, sending unsolicited promotional messages, or using our services for any illegal activities.

5. Termination

We reserve the right to suspend or terminate your access to our services at any time, for any reason, including if we believe you have violated these Terms.

6. Limitation of Liability

In no event will Swift Straw be liable for any indirect, incidental, special, or consequential damages arising out of your use of our services, including SMS communication.

7. Modifications to Terms

We reserve the right to modify these Terms at any time. We will post any changes on our website and update the "Last Updated" date. Continued use of our services after changes have been made constitutes your acceptance of the revised Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Atlanta Georgia, without regard to its conflict of law principles.